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SSO Academy · Course 02

Retention Revenue.

Build the six email and SMS flows every eCom brand needs to turn one-time buyers into a compounding retention engine.

Hosted by Mareike Niedermeier 5 Modules Self-paced Certificate on completion
First access + lock in 20% off launch
02
What you actually get

Five modules. Six flows. A 50+ subject line swipe file. A 90-day campaign calendar.

Everything you need to lift email + SMS from 5% of revenue to 30% in 90 days. No agency. No retainer. Built for $15K to $200K eCom brands done losing customers after the first sale.

01

The Six Flows, built and installed

Welcome, Abandoned Cart, Browse Abandonment, Post-Purchase, Win-Back, VIP. Triggers, sequences, and revenue benchmarks for each. Build them once. Earn forever.

02

Subject Line Mastery + 50+ swipe file

How to write a subject line that opens in under 60 seconds, and 50+ proven hooks you can swipe straight into Klaviyo, Omnisend or Postscript.

03

The 90-day campaign calendar

12 to 14 campaigns a month, spaced to compound revenue without burning the list. Hooks, audiences, send times, the whole rhythm. Plug-and-play.

04

Segmentation + Retention Dashboard

The seven core segments that turn list size into revenue. Plus a retention dashboard that tells you, week to week, whether the engine is actually working.

Why this exists

Most brands acquire customers like they're paying retail. And retain them like a free sample.

You spent $40 to acquire that customer. You sent them a confirmation email and forgot they existed.

Then you went back to Meta, paid another $40, and acquired another one. And called that growth.

That's not growth. That's a hamster wheel. Retention Revenue installs the engine that turns one customer into three. Without spending an extra dollar on ads.

5% to 30%

For most under-optimised stores, email + SMS is doing 5% of total revenue. Done properly, it does 25 to 35%. The lift is the engine.

First-buyer to second-buyer

The gap between a one-time buyer and a repeat buyer is where 90% of brands die. Six flows close it. We build them with you.

Compounding, not chasing

Acquisition is a tax. Retention is an asset. Every customer your flows save is a dollar you didn't have to spend on Meta.

What you'll walk away with

By Module 5 you'll have a retention engine that runs without you.

Six flows built, triggered, and sending in your ESP, with the revenue benchmark you should expect from each.

A subject line system you can run in 60 seconds, plus a 50+ subject line swipe file you'll be pulling from for years.

The next 30 days of campaigns mapped, with hooks, audiences, and send dates locked in.

Your seven core segments built and named so the right message goes to the right person at the right moment.

A 90-day retention roadmap with weekly milestones and a measurement plan you can hand to a VA.

An email channel pulling 25%+ of revenue instead of being the chore you keep avoiding.

Honest check

Built for one specific type of founder.

We'd rather you not buy this than buy it and not finish. Here's the truth on the fit.

This is built for you if
  • You run an eCom brand doing $15K to $200K a year.
  • You're already on Klaviyo, Omnisend, Mailchimp, ActiveCampaign, or any ESP with flows.
  • Email is doing under 20% of your revenue and you know it should be doing more.
  • You can spend 2 to 3 hours building flows once and then 60 minutes a week sending campaigns.
  • You're sick of "engagement strategies" and want actual revenue.
Probably not for you if
  • You haven't launched yet, or you don't have an ESP set up. Set it up first.
  • You're already doing 30%+ of revenue from email. You don't need this.
  • You want someone to build the flows for you. That's a Growth Program job, not a course.
  • You don't want to write emails. You'll have to. The course gives you the structure, not the keyboard.
Hosted by

Mareike Niedermeier.

Founder of Sales Savvy Online. Built and sold an eCom brand from her garage to seven figures. Now runs the team that's grown 200+ eCom brands using the same five-pillar Growth Method® this course is built on.

Retention Revenue is the third pillar, The Retention Machine®, distilled into the version you can install yourself, without paying us $4K a month to run it for you.

Curriculum

What's inside.

01
Module 1: The Six Flows
The retention engine, mapped end to end.
  1. 1 The Six Flows Welcome, Abandoned Cart, Browse Abandonment, Post-Purchase, Win-Back, VIP. 28 min
02
Module 2: Subject Line Mastery
Open rates double when the subject line does the work.
  1. 1 Subject Line Mastery Open rates are made or lost in the inbox preview pane. 18 min
03
Module 3: Campaign Calendar
A 90-day campaign rhythm that compounds revenue.
  1. 1 The Campaign Calendar 12 to 14 campaigns a month, spaced to compound, not exhaust. 22 min
04
Module 4: Segmentation
Right person, right offer, right moment.
  1. 1 Segmentation The seven core segments that turn list size into revenue. 24 min
05
Module 5: 90-Day Retention Roadmap
The build order and the install sequence.
  1. 1 The 90-Day Retention Roadmap The build order, the install sequence, and the metrics that prove it works. 20 min
Reviews

What founders are saying.

$47K Months
"SSO didn't just run ads. They rebuilt our whole approach. Showed us the numbers we weren't looking at, fixed the store, then poured fuel on it. Went from $8K months to $47K months in seven months."
JF · Joy Fenton, eCommerce Founder
36x ROAS
"We'd been running ads for two years with no clarity on what was working. The diagnostic and campaign structure they teach cut our wasted spend in weeks, then scaled us into the highest ROAS month we've ever had."
TF · Thomas F., Growth Program Client
28% Email Revenue
"The retention flows are the single highest-ROI thing we've done. Abandoned cart alone paid for the program in the first fortnight. We've since built out every flow they teach and email drives nearly a third of our revenue."
MF · M. Fox, eCommerce Founder
Common Questions

The ones you're actually thinking.

Are these live cohorts or self-paced? +
Every course is self-paced. You buy, you unlock, you move through at your own speed. We kept it that way because founders running real stores don't have room in the calendar for Zoom lectures. You get lifetime access and every future update.
Do I really need an existing store to get value from these? +
Yes. Every module ends in an assignment run on your actual business. The CEO Scorecard requires six months of Shopify sales data. The Conversion Audit needs at least 1,000 monthly visitors. Retention Revenue needs 50 plus customers. The Ads Playbook needs a live pixel and conversion history. If you don't have a real store yet, these courses aren't for you, and we'll tell you that before you buy.
What's the difference between a course and the SSO Growth Program? +
The courses teach you to run the SSO system yourself. The Growth Program is our team running it for you. Same frameworks. Different level of leverage. If you have more time than money and like doing the work, start with a course. If you want a senior team executing the plan so you can focus on product, customer, and brand, start with the Validation Sprint. Course credit rolls forward if you graduate up.
What if I'm on WooCommerce, not Shopify? +
The CEO Scorecard, The Ads Playbook, and most of Retention Revenue are platform-agnostic. The Conversion Audit is Shopify-specific because the screen-shares, examples, and checklists reference Shopify admin directly. If you're on Woo, Magento, or custom, you'll still get value but expect to translate a handful of the tactical fixes.
Do I get direct support or feedback on my work? +
The courses are self-serve, so no 1-to-1 feedback is included at this price point. You get the exact templates, calculators, and frameworks the team uses internally, plus screen-share walkthroughs where the tactical stuff matters. If you want hands-on feedback on your numbers, store, or ads, the Validation Sprint is where that lives.
Is there a refund? +
Yes. 14 days, honest refund. If you do the work and the course doesn't deliver what we promised, email [email protected] and we'll refund you. We don't play the "did you complete every module before day 14" maze game. Just be a real person asking in good faith.
Are prices in AUD? +
Yes. All prices are in $AUD. GST applies to Australian customers. International customers are invoiced ex-GST.
When do the courses launch? +
The CEO Scorecard launches alongside the catalogue. Retention Revenue, The Conversion Audit, and The Ads Playbook follow in the months after. Want a heads-up the day enrolment opens? Join the waitlist for any course you're interested in. You'll get first access plus a launch-week discount before public enrolment.
Refund policy: 30-day, no-questions-asked refund. Build the six flows, follow the calendar, and if email revenue does not climb, we refund you in full.